Thank you for shopping at ettagadgets.com. We value your satisfaction and aim to provide excellent customer service. If you are not entirely satisfied with your purchase, we are here to help.

Returns

• Eligibility: You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. The shipping cost will be on the customer
• Return Process:
  1. Contact Us: To initiate a return, please contact our customer service at [email protected] or (+1) 772 249 1158. Provide your order number and the reason for the return.
  2. Shipping Instructions: Once your return is approved, we will provide you with a return shipping address and instructions.
  3. Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

• Inspection and Approval: Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
• Processing Time: Refunds will be processed within 7 business days. The time it takes for the refund to reflect in your account depends on your card issuer’s policies.
• Partial Refunds: Partial refunds may be granted for items that are returned in a condition not matching the original state or items returned more than 7 days after delivery.

Exchanges

• Defective or Damaged Items: If you received a defective or damaged item, please contact us immediately at [email protected] or (+1) 772 249 1158. We will arrange for a replacement or a refund as needed.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

Address: 101 E Fletcher Ave, Tampa, Florida, 33612, United States.

Phone: (+1) 772 249 1158

Mail: [email protected]

Open hours: 24/7 support

Additional Information:

Return Shipping Address: 101 Fletcher Ave, Tampa, Florida, 33612, United States.

Dispute Resolution: If you have any disputes regarding your return or refund, please contact our customer service team. We aim to resolve all issues amicably and to your satisfaction.